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Reference · 02
Notifications and emails
Alpha tells you about the things that need your attention in two places: the notifications inbox inside the app (the bell in the top bar), and your email. This page lists exactly what gets sent, and to whom. Nothing else is sent on your behalf.
Two rules hold across everything below:
- You're never notified about your own actions. If you assign yourself a task or comment on your own project, you won't get a ping for it.
- The inbox is per workspace. The bell shows notifications for the organization you're currently in. Switch organizations and you'll see that one's inbox instead.
Everyday notifications
These follow the work: someone adds you to a project, a teammate marks a job done, a comment lands. Some reach you both in the app and by email; the table shows which.
| What happens | Who's notified | In app | |
|---|---|---|---|
| You're invited to a workspace Email only, since you don't have an account to notify yet. | The person invited | · | ● |
| You're added to a project | The person added | ● | ● |
| You're assigned a task A single line item on a project, assigned to you by name. | The person assigned | ● | ● |
| A task is marked done | Everyone assigned to the project | ● | · |
| Someone comments on a project | Everyone assigned to the project | ● | · |
| You're mentioned in a comment Someone tagged you with @ in a project comment. | Just the person mentioned | ● | ● |
For task marked done and new comment, "everyone assigned to the project" means the people added to the project as a whole, regardless of their role. It does not include someone who was only assigned to an individual line item. Assigning a task to a teammate doesn't add them to the project, so a line-item-only assignee won't be pinged when another task is completed or a comment is posted. To reach a line-item-only assignee in a comment, mention them with @. A mention always notifies the person tagged, whether or not they follow the thread.
Invitation, project, task, and mention emails each carry a button that drops you exactly where you need to be: accepting the invite, opening the project, jumping to your task in My work, or landing right on the comment that tagged you.
Account and workspace status
Separate from day-to-day work, a few emails go out when access to an account or a whole workspace changes. These are always sent by email so they reach you even when you can't sign in, and may include a short note explaining the change.
| What happens | Who's notified |
|---|---|
| Your workspace is suspended | The workspace owner |
| Your workspace is back | The workspace owner |
| Your account is suspended | The person affected |
| Your account is back | The person affected |
Keeping the inbox tidy
Open the bell to see your recent notifications, or View all for the full list. Removing a notification just clears it from your inbox. The underlying activity stays in the project's history, so nothing is lost.